Privacy Policy

Last updated: 12 November 2026

Milo (“Milo”, “we”, “us”) built the Milo app to help you make better food decisions. This policy explains what we collect, why, and the choices you have. We designed Milo to collect only what it needs to work, and we never sell your personal data.

Information we collect

  • Account. Your email address and authentication details, handled by our authentication provider (Supabase).
  • Profile & health data. Details you choose to enter — such as age, gender, height, weight, body measurements, activity level, and nutrition goals — so Milo can personalise guidance.
  • Food, activity & wellness logs. Meals, water, weight entries, workouts and related notes you record in the app.
  • Photos. Images you take of meals or of a product barcode. Barcode photos may be used to help us identify and add missing products to our catalog.
  • Device & usage data. Basic technical information (e.g. app version, device type) needed to operate and troubleshoot the service.
  • Feedback. Problem reports, ideas, replies and screenshots you send from the app, together with your email, your name if you added one, and app and device details. We keep them to answer you and improve Milo, and they are deleted with your account.

How we use your information

We do not use your health or nutrition data for advertising, and we do not sell your personal data.

  • To provide core features — logging, tracking, and progress feedback.
  • To generate AI estimates and guidance from photos and text you submit.
  • To identify products missing from our catalog and improve accuracy.
  • To send reminders and notifications you’ve enabled.
  • To secure the service, prevent abuse, and comply with the law.

AI processing

When you scan a meal, describe food, or ask Milo a question, the relevant photo or text is sent to our AI provider (Anthropic) to generate a response. The text (not the screenshots) of feedback you send is also processed by Anthropic to translate and sort it. This content is processed to serve your request and is not used by our provider to train their models. Milo’s estimates and guidance are for general wellness only and are not medical or dietary advice.

Service providers

We share data only with providers that help us run Milo:

  • Supabase — authentication, database, and file storage.
  • Anthropic — AI processing of your requests, and translating and sorting feedback.
  • Render — hosting for our servers, including the tool where we read and answer feedback (EU, Frankfurt). Feedback is stored with Supabase in the EU (Frankfurt).
  • Apple App Store / Google Play — app distribution and, where applicable, subscription billing.
  • Google Analytics — counting visits to our website (see “Our website” below). It never runs in the app.

Our website

Our website (milo.modular1ty.com) uses Google Analytics, which sets cookies, to count visits and taps on the App Store button: which pages are read, in which language, roughly from which country and from which link. It never runs inside the app, receives nothing you enter in Milo, and is never used for advertising. Visitors in the European Union, the UK and Switzerland are asked first and counted only if they agree. Anyone can stop being counted with “Don’t count my visits” at the bottom of every page on the site; the choice is kept in that browser.

Data retention & deletion

We keep your data while your account is active. You can delete individual entries in the app at any time, or delete your entire account and all associated data — see Delete your account. On deletion we remove your personal data from our systems, except where we must retain it to comply with legal obligations.

Security

Data is transmitted over encrypted connections (HTTPS) and stored with our infrastructure providers. No method of storage or transmission is 100% secure, but we take reasonable measures to protect your information.

Children

Milo is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect data from children.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise any of these, contact us at support@milo.modular1ty.com.

International transfers

Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.

Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new “last updated” date.

Contact

Questions? Email us at support@milo.modular1ty.com.